Welcome to MMI!

We’re excited to help you repay your debts and reach your most important financial goals.

On October 31, 2023, CCCSMD merged with Money Management International (MMI). On January 13, 2024, all active CCCSMD debt management plan (DMP) accounts were officially transferred to MMI. Going forward, your DMP will be administered by our new combined team here at MMI.

Your DMP client number

The terms and dates associated with your DMP will remain the same, with one notable exception: your DMP client number has changed slightly.

Your new MMI client number is your old CCCSMD client number with “-7” added to the end. For example:

If your CCCSMD client number was 654321
Your MMI client number is now 654321-7

Manage your DMP online

Create a MyMMI account and take control of your DMP. Edit upcoming deposits, update creditor balances, electronically review and sign documents, and more.

The process is simple:

Create a MyMMI account

You’ll need to provide your name, an email address, your new updated client ID#, and the last four digits of your social security number.

Pick a username and password

Use a combination of letters, numbers, and special characters to ensure that your password is secure.

Provide security questions and answers

If you ever forget your username or password, the answers to your security questions can be used to help you regain access to your account.

MyMMI is the fastest, most convenient way to manage your DMP. Create an account, connect it to your DMP, and have access anytime you need it.

Sign in to your account to sign your DMP documents and get started.

Create your MyMMI account

Start here if you're new to MMI's online DMP management portal

Connect your DMP

Go here only after you've connected your DMP to an online MyMMI account

The MMI-CCCSMD merger is now complete. We're so excited to join forces and provide excellent care to clients across the country. If you have any questions or need to connect with a support representative don't hesitate to contact us.

Do I need to sign a new debt management agreement?

Yes. States require that you sign an updated debt management agreement naming MMI as the administrator of your DMP. You can review and sign your updated agreement online with a MyMMI account.

Have the terms of my DMP changed?

No. The dates, fees, and monthly payment amount of your DMP have not changed unless you have been informed otherwise.

Can I continue to contact CCCSMD staff about my DMP?

While the majority of CCCSMD staff have joined MMI, we ask that you utilize MMI phone numbers and email addresses going forward to ensure that your requests are met in a timely fashion.

How do I make my payments going forward?

If you have automated payments, those will remain in place and occur at the same time every month. If you make manual payments, updated instructions will be included with your monthly statements.

Can I manage my DMP by phone?

Yes. Our DMP support team is available by phone from 8am to 6pm CT, Monday through Friday at 888-845-5669

Are services available in Spanish?

Yes. DMP client support is available in Spanish from 8am to 6pm CT by phone, chat, and email. Additional languages are available through interpreter services.

Better Business Bureau

MMI is proud to have achieved an A+ rating from the Better Business Bureau (BBB), a nonprofit organization focused on promoting and improving marketplace trust. The BBB investigates charges of fraud against both consumers and businesses, sets standards for truthfulness in advertising, and evaluates the trustworthiness of businesses and charities, providing a score from A+ (highest) to F (lowest).
Financial Counseling Association of America

MMI is a proud member of the Financial Counseling Association of America (FCAA), a national association representing financial counseling companies that provide consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services.
Trustpilot

MMI is rated as “Excellent” (4.9/5) by reviewers on Trustpilot, a global, online consumer review platform dedicated to openness and transparency. Since 2007, Trustpilot has received over 116 million customer reviews for nearly 500,000 different websites and businesses. See what others are saying about the work we do.
Department of Housing and Urban Development

MMI is certified by the U.S. Department of Housing and Urban Development (HUD) to provide consumer housing counseling. The mission of HUD is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD provides support services directly and through approved, local agencies like MMI.
Council On Accreditation

MMI is proudly accredited by the Council on Accreditation (COA), an international, independent, nonprofit, human service accrediting organization. COA’s thorough, peer-reviewed accreditation process is designed to ensure that organizations like MMI are providing the highest standard of service and support for clients and employees alike.
National Foundation for Credit Counseling

MMI is a longstanding member of the National Foundation for Credit Counseling® (NFCC®), the nation’s largest nonprofit financial counseling organization. Founded in 1951, the NFCC’s mission is to promote financially responsible behavior and help member organizations like MMI deliver the highest-quality financial education and counseling services.